The six services share one method: read the parcel, write the note, mark the gate, hand it
over. Clients can start at any point, but most arrive with a title question and leave with a
full pack. If you want to talk through scope before booking, the
contact page carries our full details and hours.
Survey Note Bays
The note bays are the memory of the yard. Every field visit produces a sketch, a reading
list and a correction sheet, and those three items are filed together in a numbered bay
by parcel and by season. Because the filing is by ground rather than by client, a
question about a fence at one address can be answered from notes taken years earlier on
the neighbouring lot, even when the original client has gone.
Officers work from the bays before they ever leave the yard. The bay review tells them
what markers were already set, which corners have moved, and where earlier readings
disagreed. Duplicate copies are kept in a counsel set so that a dispute can be answered
without disturbing the working file. Bays are reviewed each quarter and any note that
cannot be traced to a field sheet is flagged rather than quietly discarded.
Filed by parcel, opened before every field visit
Title Check Runs
A title check run compares what the registry says with what the gate and the ground
actually show. The run opens with a printed parcel record, then walks the line to
confirm buildings, access, outbuildings and obvious encroachments. Where the paper and
the ground disagree, the difference is written down in sequence rather than smoothed
into a general statement.
Each run produces a dated report with a simple three-part structure: what the registry
records, what the ground shows, and what the client should do next. Lenders, purchasers
and neighbouring owners all read the same document, which removes the usual round of
conflicting summaries. Runs are normally scheduled within five working days of an
instruction and can be repeated after a correction has been registered.
Paper against ground, documented line by line
Work Order Desks
No job starts in the field. It starts at a work order desk, where an officer turns the
client instruction into a written scope with an owner, a yard date and a set of
deliverables. The desk also holds the running schedule, so when a client calls to ask
where things stand the answer comes from the same record the field officer is working
from.
Work orders are numbered by year and yard, not by client, which keeps the numbering
stable when a parcel changes hands mid-job. Changes of scope are logged as amendments
rather than new orders, so the history of an instruction is never lost. The desk closes
an order only when the handover sitting has taken place and the register has been signed.
One written scope, one named owner, one date
Fence Line Windows
A fence line window is a dated record of the boundary as it stands today. The officer
walks the full length of the fence, photographs every change of material, records new
posts and old posts in order, and notes gates, gaps and leaning sections. The output is a
plain sequence that a neighbour can follow without interpretation.
Windows are especially useful before subdivision, before planting, and after a storm.
Because each window is numbered and dated, two windows taken a season apart can be laid
side by side to show exactly what changed. We do not grade the fence or recommend a
repair contractor; the window simply says what is there, and the client decides what to
do with it.
A dated boundary record, read in sequence
Drainage Review Rounds
Water does not respect the title. Drainage review rounds follow runoff across a parcel
after heavy rain or before a build, noting low ground, culverts, old field drains and
the direction water takes when it leaves the fence. The round is walked rather than
modelled, because a wet corner is easier to see than to compute.
The resulting note is short and practical: where water enters, where it pools, where it
leaves, and which structures are in its path. We pair the note with a sketch of the
route so that a builder or a neighbour can compare it with their own drawing. Rounds are
repeated seasonally where a parcel is being developed, and each repeat is filed in the
same note bay as the original.
Walked on site, sketched on paper
Handover Sittings
Every file ends the same way. At a handover sitting the client sits down at the yard
office with the full pack: the work order, the survey notes, the title check report, the
fence line window and any drainage round. We walk through each item in turn, answer
questions, correct anything that has drifted, and sign the register.
The sitting matters because it converts a pile of documents into a record the client
understands. Requests received after the sitting are logged against the same file
reference, so the history stays complete. The gate is then closed on a finished job,
and the pack is returned to the bays for future reference.
Signed at the yard, closed for the record